Orders & payment
Which payment methods do you accept?
You can see every available payment method at checkout. [List your payment methods, e.g. Cash on Delivery, bank transfer].
Are prices shown in Pakistani Rupees?
Yes. All prices on our website are shown in Pakistani Rupees (PKR).
Can I check out without creating an account?
Yes. You can place an order as a guest. Creating an account lets you view your order history and save your address for next time.
Can I use a discount code?
Yes. Enter your code in the coupon field in your bag or at checkout and the discount is applied to your order total.
Delivery
Where do you deliver?
We deliver within Pakistan. [Confirm the cities or regions you deliver to].
How long does delivery take?
[Add your typical delivery times, e.g. major cities X–Y working days, other cities X–Y working days].
How much does delivery cost?
Delivery charges are calculated at checkout based on your address. When a free-delivery minimum applies, it is shown in your bag.
How can I track my order?
Visit our Track Your Order page and enter your order number and the email address used at checkout.
Fragrances
How do I choose the right fragrance?
Try our Fragrance Finder — answer five short questions and we will suggest scents from our collection. You can also browse by fragrance personality, or message us for a personal recommendation.
Where can I find the notes of a fragrance?
Each product page lists the confirmed scent profile — top, heart and base notes — where available.
Returns
Can I return or exchange a fragrance?
[Summarise your returns and exchange policy here]. Please see our Returns & Exchanges policy for full details.